SmartKYC.eID

Digital solutions for customer identification processes

SmartKYC is a comprehensive digital solution for customer identification, helping to optimize resources in customer identification. At the same time, it supports centralized customer data management, an optimal KYC identification process helps to improve customer experience.

SmartKYC.eID SmartKYC.eID

Business Challenges

GMO-Z.com RUNSYSTEM
KYC procedures are complicated and time-consuming

Traditional KYC processes are often time-consuming and complex, wasting resources and slowing down customer onboarding.

GMO-Z.com RUNSYSTEM
Information security risks

Collecting and storing customer information requires high security measures. Many businesses have difficulty ensuring information security, especially against cyber attacks.

GMO-Z.com RUNSYSTEM
Ineffective authentication, increased risk of fraud

Low customer data quality, inaccurate or incomplete customer information can lead to ineffective authentication, reduced service quality and increased risk of fraud.

GMO-Z.com RUNSYSTEM
Complicated KYC regulations

KYC regulations in Vietnam are complex and constantly changing. Businesses need to constantly update and comply with new regulations. This can be difficult and costly.

GMO-Z.com RUNSYSTEM
Poor customer experience

A complex and lengthy KYC process can lead to customer dissatisfaction, which in turn negatively impacts customer experience and loyalty.

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Features (USP)

Cross-verification via population database

  • SmartKYC is the first solution that provides consulting and design of a complete system for customers. The cross-verification mechanism with a reliable data source helps to minimize the risk of fraud.
GMO-Z.com RUNSYSTEM

Anti-counterfeiting of documents and faces

  • SmartKYC identifies 34 cases of identity document forgery, including difficult cases such as screen capture, using fake ID photos, overwriting information fields or color photocopies.
  • Liveness Detection: requires random actions, cannot be forged.
GMO-Z.com RUNSYSTEM

eKYC for corporate customers

  • A specially designed identification flow for corporate customers, allowing businesses to open payment accounts remotely, anytime, anywhere without having to go to a bank branch.
  • Quickly verify representative and business information thanks to the connection with the Population Database and the General Department of Taxation, the National Business Registration Information Portal.
GMO-Z.com RUNSYSTEM

Video call

  • Allows direct customer verification, enhancing trust
  • Integrates supporting features such as automatic face capture, automatic extraction of identity document information, 2-way recording
  • End-to-end data encryption, ensuring security
GMO-Z.com RUNSYSTEM

eID

  • GMO-Z.com RUNSYSTEM cooperates with the Global Telecommunication Service Center (GMO-GTEL CTS) as a partner of the Center for Research and Application of Population Data and Citizen Identification (RAR) - Department of Administrative Police for Social Order (C06, Ministry of Public Security) ready to deploy and provide solution services to meet Decision 2345 and Project 06.
GMO-Z.com RUNSYSTEM

Client Success Stories

Discover how our customer successfully digitize their businesses with GMO-Z.com RUNSYSTEM

GMO-Z.com RUNSYSTEM
Mr. Tran Duc Thong Co-Founder/CTO Vconomics GMO-Z.com RUNSYSTEM

On average, each month we have about 15 thousand new KYC requests from users all over the world. Users just need to take a photo of their ID card, passport and face photo. Through AI recognition, it takes about 5-10 seconds to complete the KYC process and be ready to use Vconomics services

GMO-Z.com RUNSYSTEM
GMO-Z.com RUNSYSTEM

Featured Projects

SmartKYC Integrated into Account Onboarding Process at Thien Viet Securities

Overview

Thien Viet Securities Joint Stock Company (TVS) is a rapidly developing investment bank in Vietnam, aiming to become a leading financial platform by continuously seeking optimal technology solutions to enhance customer experience and operational efficiency.

Challenges

The surge in stock account opening demand, especially during COVID-19, highlighted the need for digital solutions as traditional methods became difficult. While eKYC became a competitive advantage, it quickly transitioned into a mandatory standard. TVS sought a reliable eKYC provider to digitize the account opening process, ensuring quality service and user experience amidst increasing requests.

Solutions

TVS partnered with GMO-Z.com RUNSYSTEM to implement SmartKYC, an AI-based electronic customer identification solution. SmartKYC offers high accuracy (99% OCR), robust fraud detection (up to 30 signs), resistance to masks/photos/videos, and a Video Call feature to combat fraudulent activities.

Impact

SmartKYC enables TVS customers to open a securities account quickly and conveniently from home within 5 minutes, eliminating the need to visit transaction offices or wait for online request approvals. This optimizes customer experience, reduces operational costs, and improves TVS's work efficiency while minimizing fraudulent activities.

Account opening time reduced to 5 minutes
OCR accuracy rate of ID cards 99%
Fraud detection scenarios count is up to 30
GMO-Z.com RUNSYSTEM

SmartKYC - comprehensive eKYC solution for Finance - Banking sector

SmartKYC, one of the key products of the digital transformation and AI ecosystem of GMO-Z.com RUNSYSTEM, participated in the AI4VN tech festival. Representatives of GMO-Z.com RUNSYSTEM introduced the product to Head of the Central Economic Commission Tran Luu Quang and leaders of ministries, branches, and guests attending AI4VN 2024.

SmartKYC.eID
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Frequently Asked Questions (FAQ)
01
In what form can SmartKYC be implemented?

SmartKYC is deployed in On-Premise form. The system brings higher control and security to businesses, especially for the Finance - Banking industry with high requirements.

SmartKYC is deployed in On-Premise form. The system brings higher control and security to businesses, especially for the Finance - Banking industry with high requirements.

02
Which fields is SmartKYC suitable for?

SmartKYC is especially suitable for finance, banking, securities and businesses that need to identify customers.

SmartKYC is especially suitable for finance, banking, securities and businesses that need to identify customers.

03
SmartKYC connectivity and integration?

SmartKYC has the ability to connect and integrate flexibly with systems such as Core Banking, Omni Channel (Mobile banking and internet banking), CRM system. The system uses API methods (RESTful API, SOAP API); Webhooks; SDK / Mobile SDK...

SmartKYC has the ability to connect and integrate flexibly with systems such as Core Banking, Omni Channel (Mobile banking and internet banking), CRM system. The system uses API methods (RESTful API, SOAP API); Webhooks; SDK / Mobile SDK...

04
How much does it cost to implement SmartKYC?

Please leave your information in the form to receive advice and detailed quotes from our experts.

Please leave your information in the form to receive advice and detailed quotes from our experts.